Who we are
Our website address is: http://vivaabroad.com

1. Acceptance of this Privacy Policy

Your use of this website including all services and tools is subject to your irrevocable acceptance without modification of these Terms of Use (the “Terms”) and Privacy Police. 
You agree to use Viva Abroad in accordance with and subject to these Terms. The Terms as set out hereunder constitute the entire agreement between you and Viva Abroad (“Viva Abroad”, “we”, “us” or “our”). If you do not read or accept these Terms, do not use this Web property. By accessing any part of Viva Abroad, you consent to be bound by these Terms. 
At Viva Abroad, we respect the privacy rights of our users and recognise the importance of protecting the personal information we collect about you. Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information. This Privacy Policy applies to our Websites and Services.
This Privacy Policy describes how Viva Abroad (“Viva Abroad”, “we”, “us” or “our”) uses and protects your personal information. By accepting the Privacy Policy, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to your use of this website including all services and tools and governs data collection and usage. By using the Viva Abroad service, you consent to the data practices described in this statement.
If you have any questions regarding this privacy policy, email us privacy@vivaabroad.com

2. Personal Information We Collect

Registration and Contact Information: we collect your contact details when (a) you register to use Viva Abroad and (b) otherwise provide contact information to us via email, or through our offerings. This information you provide may include your name, email address, business address or telephone number.
Technical, Usage and Location Information: we automatically collect information on how you interact with the Viva Abroad website, such as the IP address from which you access our website, date and time, information about your browser, operating system and computer or device, pages viewed and items clicked. We use cookies and similar technologies to collect some of this information. 
Other Information: we may collect other information from you that is not specifically listed here. We may use any such information in accordance with this Privacy Policy or as otherwise permitted by you.

3. How We Use The Information We Collect

We collect and use your personal information to operate the Viva Abroad website and to deliver the products or services you have requested.  We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
We or one of our partners may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, we may share your information with trusted partners (listed below) to help us perform statistical analysis, send you email and provide general client support. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
We will never collect, use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
We keep track of the Web sites and pages our clients visit within Viva Abroad, in order to determine what services are the most popular. This data is used to deliver customised content and advertising within Viva Abroad to clients whose actions indicate that they are interested in a particular product or area of interest.
Our Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the Web site; (b) protect and defend our rights or property; and, (c) act under exigent circumstances to protect the personal safety of our clients and users, aka the public.
We do not contact our clients’ referrals for marketing purposes or sell, rent or lease our clients’ private information to third parties. We may share client information such as credit card numbers and other non-personally identifiable information with trusted partners to help us perform and deliver the functions of Viva Abroad. For example, billing address and credit card number may be sent to a third party for payment processing. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
Our vendors process and retain this information according to their privacy policies. You can learn more about how our hosting vendors process data below:
Hubspot
Intuit 
Google Cloud
Stripe

4. Rights To Your Data

When you use the Viva Abroad website, we make good faith efforts to provide you with access to your personal information upon your request and either provide you the means to correct this information if it is inaccurate or to delete such information at your request. You may access, review, correct, update, change or delete your information at any time. To do so, please contact us at privacy@vivaabroad.com with your name and email address, and the information requested to be accessed, corrected or deleted. If you are currently using Viva Abroad, sign in to your account, go to your profile, and make the desired changes. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort (for instance, requests concerning information residing on database backups), jeopardise the privacy of others, would be extremely impractical, or for which access is not otherwise required. 
Right to Erasure: at any time, you can request that all or part of your account’s information (personal, business, as well as all other data contained within your account) be deleted from our database. Please contact us at privacy@vivaabroad.com to process your request.

5. Use of Cookies

Viva Abroad uses “cookies” to help you personalise your online experience. A cookie is a parcel of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server or text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Viva Abroad Web pages, or register with the Viva Abroad Web site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Web site, the information you previously provided can be retrieved, so you can easily use our features with a personalized experience.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Viva Abroad services or other related Web sites you visit.

6. Security of your Personal Information

Viva Abroad client accounts are password protected. We use industry standard measures (PII and PCI) to protect the personal information that is stored in our database. We limit the access to your personal information to those employees who need access to perform their job function, such as our customer support team. We are constantly working on improving our infrastructure for better security. If you have any questions about Viva Abroad security measures, please contact us at privacy@vivaabroad.com
Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this Privacy Policy. We will let you know of any security breach and how your personal information may have been affected as soon as we can.
You hereby acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

7. Controlling your Personal Information

Within your password protected account, you can see, review, and change your personal information. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our site policies, and take other actions permitted by law. As stated in the Right To Your Data section, you do have the right to erasure. If you would like for your account to be completely deleted, please email us at privacy@vivaabroad.com

8. Changes to this Privacy Policy

We reserve the right to update, change, add to, or subtract from this Privacy Policy at any time at our sole discretion.
All changes to this Privacy Policy automatically take effect immediately after they are initially posted on this Web page, so we urge that you periodically review this Privacy Policy, so that you will always know what information we collect from you online, how we use it, and what choices you have. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of Viva Abroad following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

9. Contact Us

We will occasionally update this Privacy Policy to reflect client feedback. We welcome your comments regarding this Privacy Policy. Also, if you believe that we have not adhered to this Privacy Policy, you may email our Data Protection Officer at privacy@vivaabroad.com

Disclaimer

The purpose and content of this site is to provide general information and does not have an informative advertising content and does not constitute at any time a source of assignment services, nor replaces the scope of services formally contacted.

Viva Abroad authorizes the download and temporary storage of the contents of this site for the purpose of viewing on a personal computer or monitor. The reproduction, permanent storage or retransmission of the contents of this site is expressly prohibited without the prior written consent of Viva Abroad. The contents of this website are protected by copyright and intellectual and industrial property.

This site contains links to other sites. These links are provided solely for the convenience of the users of this site. Viva Abroad is not responsible for the contents whose links are provided on this site.

Viva Abroad, employees and representatives cannot be held liable for damage caused by using this website.

Viva Abroad does not guarantee the absence of viruses or other harmful elements that may cause damage or alter the computer system, electronic documents or user files.

The Viva Abroad website features materials such as photos and videos protected by the Fair Use guidelines of Section 107 of the Copyright Act. All rights reserved to the copyright owners.